Fees and payments

Fees are agreed in advance (info is listed on the fees section) and reviewed annually in line with costs and inflation.

I ask for first sessions to be paid in advance by online transfer to confirm the appointment. 

From then onwards you are welcome to pay by online transfer on the day of the session, or by monthly invoice by the 1st of the month.

I hold some low cost spaces for those in receipt of income accessed benefits or without recourse to public funds - please ask if you would like to request this.

Cancellations 

If we have a weekly slot agreed, I offer 5 pre arranged cancellations per year (no more than 2 consecutively) without a charge. Cancellations beyond this will need to be paid for in full if you wish to hold the slot.

If you cannot make a session, I will always try to accommodate rescheduling for another time that week, depending on availability, or offer the session online.

Late cancellations with less than 48 hours notice are charged in full.

If for any reason (holidays or illness) I cancel the session, you will not be charged. 

Moving Sessions online

In certain circumstances, such as travel disruptions, extreme weather or training days, I may need to move in person sessions online. This is not something I would do unless necessary, but does happen on occasion.

Online working

In certain circumstances, such as travel disruptions, extreme weather or events (such as pandemics) or training days, I may need to move in person sessions online. This is not something I would do unless necessary, but does happen on occasion.

When working online, I ask we create the same conditions as in the clinic room. So please have a quiet confidential space with a reliable internet connection without distractions.

Confidentiality 

As is required by the professional body I am registered with (BACP) and in line with their code of ethics and practice, all information pertaining to you is confidential, with the following limitations:

I discuss my therapeutic work with a supervisor - without revealing and personal data or identies.

If I need to record the session or use the content for ongoing training then I will obtain your separate consent.

There may be occasions the risk that you will harm yourself or others over-rides the duty of confidentiality and I would be required to contact a third party. For example, becoming aware of issues related to safeguarding children; if you are involved in a court case, the court may order that information about you is disclosed; if I have knowledge to suppose you might be involved in a crime under the terror act or if I am asked directly by the police about certain offences, I may be obliged to give them the information.

Your personal data is kept in paper record form and is securely stored for 6 years for legal reasons, after this date your data will be securely deleted. I will not share it with any third parties.

Engaging with third parties

I am happy to engage with third parties with your written constent if this would support your care or access to other support - such as housing, GPs, other health providers. If the requirement is for a short piece of correspondance, such a letter confirming attendance I will not charge for this. If there is a request to write a more in depth report or letter, with your consent, there is a fee of between £25 to £50 per letter. In all cases this charge includes time spent preparing the letter, collaboration with yourself, amendments.

Covid 19 and infection

With vulnerable groups using the clinic and waiting area daily, I request you are mindful of coming in to the clinic for in person sessions if you are unwell - and instead request to move the session online.